1.0 Overview
A Standard
Operating Procedure (SOP) is a set of written instructions that document a
routine or repetitive activity followed by an organization. The development and
use of SOPs are an integral part of a successful quality system as it provides
individuals with the information to perform a job properly, and facilitates
consistency in the quality and integrity of a product or end-result.
The term “SOP” may not always be appropriate
and terms such as protocols, instructions, worksheets, and laboratory operating
procedures may also be used. For this document “SOP” will be used. This
document is designed to provide guidance in the preparation and use of an SOP
within a quality system.
2.0 Purpose
SOPs detail the
regularly recurring work processes that are to be conducted or followed within
an organization. They document the way activities are to be performed to
facilitate consistent conformance to technical and quality system requirements
and to support data quality. They may describe, for example, fundamental
programmatic actions and technical actions such as analytical processes, and
processes for maintaining, calibrating, and using equipment.
SOPs are intended
to be specific to the organization or facility whose activities are described
and assist that organization to maintain their quality control and quality
assurance processes and ensure compliance with governmental regulations.
If not written
correctly, SOPs are of limited value. In addition, the best written SOPs will
fail if they are not followed. Therefore, the use of SOPs needs to be reviewed
and re-enforced by management, preferably the direct supervisor. Current copies
of the SOPs also need to be readily accessible for reference in the work areas
of those individuals actually performing the activity, either in hard copy or
electronic format, otherwise SOPs serve little purpose.
3.0 Benefits
The development
and use of SOPs minimizes variation and promotes quality through consistent implementation
of a process or procedure within the organization, even if there are temporary
or permanent personnel changes.
4.0 Writing
Styles
SOPs should be
written in a concise, step-by-step, easy-to-read format. The information
presented should be unambiguous and not overly complicated. The active voice
and present verb tense should be used. The term "you" should not be
used, but implied. The document should not be wordy, redundant, or overly
lengthy. Keep it simple and short. Information should be conveyed clearly and
explicitly to remove any doubt as to what is required. Also, use a flow chart
to illustrate the process being described. In addition, follow the style guide
used by your organization, e.g., font size and margins.
5.0 SOP Review
and Approval
SOPs should be
reviewed (that is, validated) by one or more individuals with appropriate
training and experience with the process. It is especially helpful if draft
SOPs are actually tested by individuals other than the original writer before
the SOPs are finalized.
The finalized SOPs
should be approved as described in the organization’s Quality Management Plan
or its own SOP for preparation of SOPs. Generally the immediate supervisor,
such as a section or branch chief, and the organization’s quality assurance
officer review and approve each SOP. Signature approval indicates that an SOP
has been both reviewed and approved by management. As per the Government
Paperwork Elimination Act of 1998, use of electronic signatures, as well as
electronic maintenance and submission, is an acceptable substitution for paper,
when practical.
6.0 Frequency
of Revisions and Reviews
SOPs need to
remain current to be useful. Therefore, whenever procedures are changed, SOPs
should be updated and re-approved. If desired, modify only the pertinent
section of an SOP and indicate the change date/revision number for that section
in the Table of Contents and the document control notation.
SOPs should be
also systematically reviewed on a periodic basis, e.g. every 1-2 years, to
ensure that the policies and procedures remain current and appropriate, or to
determine whether the SOPs are even needed. The review date should be added to
each SOP that has been reviewed. If an SOP describes a process that is no
longer followed, it should be withdrawn from the current
file and archived.
7.0
SOP Format
All SOPs have
been uniformally designed and formatted. Information common to all SOPs is
described below.
Different point to be follow during SOP writing:
_ SOP Format
_ SOP Number
_ SOP Title
_ Date
_ Author
_ Checked by
_ Approved by
_ Revision
_ Subject
_ Responsibility
_Purpose
_ Procedure
_ Reasons For Revision
7.1 Descriptions of different inputs:
7.1 Descriptions of different inputs:
7.1.1
Company Name — At the top of each SOP, a box is
provided to enter your company name.
7.1.2
SOP Number — Each SOP is assigned a unique number
that appears at the upper-left corner of each page.
7.1.3
Title — The title of each SOP appears at the top of the
first two pages below the SOP number. The title describes the subject of the
SOP.
7.1.4
Date — Each SOP is assigned an effective date at the top
of the page, to the right of the SOP number. The date describes the month, day,
and year of implementation.
7.1.5
Author — Each SOP is assigned a space to provide the author
name, title, and the department, along with signatures and dates.
7.1.6
Checked by — Each SOP is assigned a space to
provide the name, title, and the department of the person responsible for
checking the contents of the SOP requiring the signature and date.
7.1.7
Approved By — Each page of the SOP provides a space
for the signature of the quality assurance or manager approving the SOP to
prevent unauthorized changes.
7.1.8
Revisions — At the end of each page is the revisions box. This
box documents the revision number, section, pages, initials, and date.
7.1.9
Subject/Title — Each SOP begins with the subject to
provide key description of the SOP.
7.1.10
Purpose/Objective — Each SOP is supported with reasons, describing
the purpose.
7.1.11
Scope —
Scope of each SOP to be define.
7.1.12
Responsibility — The space for responsibility clearly
identifies who has to follow the procedures and who is responsible for the
overall compliance with the SOP.
7.1.13
Accountability: Accountability
defines that department head responsible for implementation of SOP
7.1.14
Distribution:
Distribution defines list of location (QA office/production floor/documentation
cell) where SOP being kept or distributed.
7.1.15
Reference: Details
of reference to be provided.
7.1.16
Attachment: Details
of attachment to be mention, like
data sheet recording or other format.
7.1.17
Material &
Equipment: Mention material and equipment detail.
7.1.18
Procedure — Following the purpose statement are the individual
steps of the SOP, arranged in logical order to make the SOP easy to perform.
7.1.19
Recording: Record
keeping frequency and procedure to be maintain.
7.1.20
Abbreviation: List
of abbreviation to be provided.
7.1.21 Reason for
Revision — At the end of each SOP, a space is provided to list the reasons why
the SOP is changed, along with the date. For reference see the below figure:
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